As all items are custom made to order we cannot accept any returns, exchanges or refunds. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at or via the chat function

Exchanges (if applicable) 
We do not offer exchanges as all items are custom made to order. 

You can add gift notes at checkout.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. We do not offer an exchange.